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RealCapture

Solutions

Verification built for how your team works.

RealCapture is designed to slot into existing processes wherever visual evidence informs a decision.

Insurance and Claims

The problem
Claims increasingly depend on photos and videos sent by policyholders. Edited images, AI-generated damage and recycled footage from earlier claims are difficult to spot by eye.
How RealCapture could fit
When a claim is opened, the claims system creates a RealCapture incident and sends the policyholder a capture link by SMS or email. The policyholder records the damage live, guided by randomized challenges.
Why incident-specific capture matters
Evidence is captured in the context of a specific claim, at a specific time, with supporting motion and forensic signals — rather than arriving as an anonymous attachment.

CLAIM-12345

Illustrative Demo
  1. Incident created
  2. Link sent to recipient
  3. Live capture completed
  4. Assessment delivered

// webhook → your system

event: "incident.assessed"

external_incident_id: "CLAIM-12345"

score: 88

Route to fast-track or manual review

Discuss Your Use Case

Financial Services

The problem
Fraud and dispute teams review images of documents, goods and situations submitted remotely. Synthetic or manipulated media can undermine those investigations.
How RealCapture could fit
Investigators trigger a verification request from their case tool when visual proof is required, and receive the capture plus assessment directly on the case record.
Why incident-specific capture matters
A consistent, auditable capture process gives investigators more context about how and when evidence was produced.

CASE-88301

Illustrative Demo
  1. Incident created
  2. Link sent to recipient
  3. Live capture completed
  4. Assessment delivered

// webhook → your system

event: "incident.assessed"

external_incident_id: "CASE-88301"

score: 88

Attach findings to the case file

Discuss Your Use Case

Online Marketplaces

The problem
Buyer and seller disputes often hinge on a photo of an item’s condition. Reused or doctored images make fair resolution harder for trust-and-safety teams.
How RealCapture could fit
When a dispute is raised, the marketplace asks the relevant party to capture the item live through a RealCapture link embedded in the resolution flow.
Why incident-specific capture matters
Replay checks against previously submitted evidence help identify images that have appeared before.

DISPUTE-55120

Illustrative Demo
  1. Incident created
  2. Link sent to recipient
  3. Live capture completed
  4. Assessment delivered

// webhook → your system

event: "incident.assessed"

external_incident_id: "DISPUTE-55120"

score: 88

Inform the dispute decision

Discuss Your Use Case

Enterprise Investigations

The problem
Internal investigation, compliance and security teams receive visual material from external parties and need to judge how much weight it can carry.
How RealCapture could fit
Teams issue incident-specific links to request fresh captures, then review findings in the dashboard alongside their own investigation notes.
Why incident-specific capture matters
Original submissions and capture metadata are preserved, supporting a clear record of what was received.

INV-2026-014

Illustrative Demo
  1. Incident created
  2. Link sent to recipient
  3. Live capture completed
  4. Assessment delivered

// webhook → your system

event: "incident.assessed"

external_incident_id: "INV-2026-014"

score: 88

Sync findings to case management

Discuss Your Use Case

Let's map RealCapture to your workflow.

Every organization handles visual evidence differently. Tell us about yours.

Discuss Your Use Case